You’re Getting
Closer to Paradise

How to Make Your Reservation

Step 1: Have your Dates ready.

Step 2: Have the Number of People in your group ready.

Step 3: Check Availability & Reserve your dates with us. How would you like to check Availability & Reserve?

Feel Confident About Your
Future Travels

For travel prior to December 20, 2020, we’ve waived all pre-payment and cancellation policies for our guests:  Reserve today for a stay before December 20, 2020 and you can cancel free of charge, at any time prior to your scheduled date of arrival. We will contact you 30 days prior to your check-in to reconfirm your travel plans and will ask for a credit card 1-week prior to your stay, with the option for you to prepay if you wish.  

For 2020/2021 Holiday Travel: Full prepayment is required 45 days prior to arrival. Travelers who need to cancel their stay within the 45-day window will receive a travel credit with the hotel, redeemable for the next 12 months.  Exceptions may be made as the discretion of the hotel on a case-by-case basis. 

Travel in 2021: We’ve amended our booking & cancellation policies for travel through December 20, 2021. Payment due dates are as follows: Green Season Reservations – 15 days prior to check-in; High Season Reservations – 30 days prior to check-in; Holiday Season Reservations – 45 days prior to check-in. Once paid in full, reservations that are cancelled or adjusted will receive a credit with the hotel, valid for use within one year of the original date of stay.  

When you see our Health & Safety Seal at Isla Palenque, rest assured that your room, high-touch, and high-traffic areas have been cleaned and sanitized thoroughly. Our staff have extensive training in:

  • The new hygiene standards set by the Government of Costa Rica.
  • The new hygiene standards set by The World Travel & Tourism Council protocols of Safe Travels in Hospitality.
  • We understand you may want to learn about all our health & safety procedures in more detail. Read our detailed Covid 19 Procedures here.

We’re running a special promotion to help everyone feel good about the last months of 2020.

The promotion includes:

  • A Welcome Bottle of bio-dynamic wine from South America.
  • A relaxing 60-minute massage — our treat.
  • For every booking made, we’ll plant a native tree in your name. 

If you’d like to learn more about it, click HERE

(Recommended, daily 8AM-6PM CST)

Check Availability & Reserve
by using the Email Form

Venture off the Beaten Path

“Don’t be afraid to go off the beaten path – the little extra travel time is 100% worth it for Isla Palenque. The resort sorted all transport for us so getting there was an effortless adventure!”

– Matt, Australia

How Would You Like to Contact Us?

BY ONLINE CHAT

8am – 6pm CST

Quick Answers. Always!

BY PHONE

Daily 8AM – 6PM CST

Reservations:
US & Canada Reservations:
+1 855 679-4364

Call from Panama:
+ (507) 833-7595

Call from Costa Rica:
+(506) 4040-0420

Hotel Concierge:
For Direct Calls to the Island
Call from Panama:
+(507) 6617-3771

BY EMAIL

OUR LOCATION

Isla Palenque Resort
San Lorenzo, Chiriqui
Panama
8.1831687° N, 82.2671056° W